DECEUNINCK CUSTOMER COUNCIL 2024 April 10-12 Key West, Florida

These gatherings offer a unique opportunity for Deceuninck to directly listen and learn from you, our customers, who are crucial to our success. Just as you depend on us to deliver what’s needed to gain market advantage, fortify against uncertainties, and thrive, we also depend on your insight, perspective, and feedback to help us continuously improve our products and services.

Thank you for being here and for continuing to work together toward our common mission to be the very best that we can be.

Joren Knockaert,
President & CEO
Deceuninck North America

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DINING

Prime Steakhouse

Wednesday, April 10 at 7:00 p.m.

951 Caroline Street
Key West, FL 33040

Bistro 245

Thursday, April 11 at 7:30 p.m.

245 Front Street
Key West, FL 33040

EXCURSION

FishMonster & IslandJane Charters Fishing Excursion

Thursday, April 11 at 2:00 - 6:00 p.m.

700 Front st
Key West, FL 33040

All attendees must complete a participant waiver / release of liability prior to participating. Please check in as unlisted guest.

COMPLETE participant waiver

AGENDA

Wednesday, April 10

Arrival & Reception

6:00 p.m. – 7:00 p.m.

Cocktail Reception, Garden Grille

7:00 p.m.

Dinner Offsite – Prime Steakhouse

Thursday, April 11

Executive Sessions Day One

7:00 a.m. – 8:00 a.m.

Breakfast in the Garden Grille, bill it to your room

8:00 a.m. – 9:00 a.m.

Session One: Updates, Outlooks & Trends

  • Welcome, Anti-Trust Caution, Expectations
  • DNA Vision, Mission and Values
  • Joren’s Updates, Outlook, Trends
    • Sales Status
    • HR Status
    • OP’s Status
  • Deceuninck Group Update (Review 2023 results/2024 FC)

9:00 a.m. – 10:00 a.m.

Session Two: Mini CPFR/AIM presentation

CPFR/AIM subject presentation, review success-stories/ case studies, interactive session to capture Voice-of-Customer (VoC) by Ramesh Chandra and Daniel Alan

10:00 a.m. – 10:15 a.m.

Break 

10:15 a.m. – 12:00 p.m.

Continue CPFR/AIM

12:00 p.m. – 2:00 p.m.

Lunch / Free Time

2:00 p.m. – 6:00 p.m.

Fishing Excursion

7:30 p.m.

Dinner at Bistro 245, meet in hotel lobby at 7:15

Friday, April 12

Executive Sessions Day Two

7:00 a.m. – 8:00 a.m.

Breakfast in the Garden Grille, bill it to your room

8:00 a.m. – 8:45 a.m.

Session Three: Can Do: Market Intelligence

Market trends and other data supporting the window and door market, by David Sladack, BLD

8:45 a.m. – 11:30 a.m.

Session Four: Mini CPFR/AIM presentation con’t

Macro-level demand forecasting / Customer trends & product outlook / Trends exercise

11:30 p.m. – 12:00 p.m.

Early Departures & Wrap Up

  • Last Minute Customer Concerns
  • DNA Closing Comments
  • Thank You for Participation & Adjournment

12:00 p.m

Boxed Lunch & Departure

Guest Speakers

Ramesh Chandra, Partner Supply Chain
Altix Consulting
ramesh.chandra@altixconsulting.com
513-609-8251

Daniel Alan, Business Solutions Director
Deceuninck
Daniel.Alan@deceuninck.com
513-465-2142

Attendees

Jeff Ackerson, President & CEO
Vector Windows
jeffa@vectorwindows.com
Cell: 218-205-9778
Direct: 218-998-6436

Jim Draper, President
Pro Window & Door, Inc.
jim.draper@prowindowanddoor.us
501-663-3611

Mike Duncan, General Manager
Viwinco Windows
mduncan2@viwinco.com
610-286-8105

Jason Welch, President
Tri-State Wholesale Building Supplies
jason@tri-statewholesale.com
513-381-1231

Mike Kober, General Manager
Western Window
mikek@western-window.com
208-461-4550

Evan Rittgers, President
ViWinTech Windows & Doors
erittgers@viwintech.com
Cell: 270-978-8220

CONTACT

Deceuninck

Joren Knockaert
President & CEO
joren.knockaert@deceuninck.com
706-581-6554

Jon Hauberg
Director of Product Research and Development
jonathan.hauberg@deceuninck.com
513-594-7980

Greg Koch
VP of Sales & Marketing
greg.koch@deceuninck.com
513-649-9489

Diane Hansbury
Marketing Manager
diane.hansbury@deceuninck.com
937-239-0560

Moderator

David Sladack, President
BLD Marketing
david.sladack@bld-marketing.com
412-347-8042