DECEUNINCK CUSTOMER COUNCIL 2025 April 9-11 Miami, Florida

Reliability. Innovation. Sustainability. Community. These are the foundational pillars on which Deceuninck is built – our guiding framework for long-term success. At Deceuninck, we know that truly delivering on these commitments requires more than just words: it demands listening, learning, and evolving with our customers. Your insights, ideas, and challenges helps to ensure that we continue fulfilling our industry promise: that window and door manufacturers across North America can always COUNT ON THE CROWN as their partner in success.

Thank you for your time, perspective and commitment as a valued member of our Customer Council.

Terrence Ceulemans,
President
Deceuninck North America

Please select your category

DINING

Rusty Pelican

Wednesday, April 9 at 7:15 p.m.

3201 Rickenbacker Cwy,
Key Biscayne, FL 33149

Smith and Wollensky

Thursday, April 10 at 8:00 p.m.

1 Washington Ave
Miami Beach, FL 33139

EXCURSION

Trump National Doral Golf Club

Thursday, April 10
2:30, 2:40, 2:50 Tee times

4400 N.W. 87th Avenue
Miami, FL 33178

AGENDA

Wednesday, April 9

Arrival & Reception

6:00 p.m. – 6:45 p.m.

Cocktail Reception, Casablanca on the Bay
(located on the 2nd floor near the marina)

7:15 p.m.

Dinner Offsite at Rusty Pelican

Thursday, April 10

Executive Session Day One

We are meeting in the Grand Ballroom, which is located on the second floor. When stepping out of the elevator, make a right and follow the signs.

7:00 a.m. – 8:00 a.m.

Breakfast. Take time to enjoy breakfast in the Primos Café, Primos Italian, Pecorino’s or Starbucks. Be sure to bill it to your room.

8:00 a.m. – 9:00 a.m.

Updates, Outlooks & Trends

  • Welcome, Anti-Trust Caution, Expectations
  • Terrence Introduction
  • DNA Vision, Mission and Values
  • Terrence’s Updates, Outlook, Trends
    • Value Proposition
    • R – I – S
  • Deceuninck Group Update (Review 2024 results/2025 FC)

9:00 a.m. – 10:00 a.m.

Reliability 

10:00 a.m. – 10:15 a.m.

Break 

10:15 a.m. – 11:15 p.m.

Innovation

11:15 a.m. – 12:00 p.m.

Sustainability

12:00 p.m. – 1:00 p.m.

Lunch / Free Time

1:00 p.m. – 7:00 p.m.

Trump National Doral Golf Club
2:30, 2:40, 2:50 Tee times

7:30 p.m.

8:00 Dinner reservations at Smith & Wollensky

Friday, April 11

Executive Session Day Two

We are meeting in the Grand Ballroom, which is located on the second floor. When stepping out of the elevator, make a right and follow the signs.

7:00 a.m. – 8:00 a.m.

Breakfast. Take time to enjoy breakfast in the Primos Café, Primos Italian, Pecorino’s or Starbucks. Be sure to bill it to your room.

8:00 a.m. – 8:15 a.m.

Marketing Update, Dave Sladack

8:15 a.m. – 9:00 a.m.

Customer Assessment of R–I-S

9:00 a.m. – 10:30 a.m.

Chris Beard, John Burns Research & Consulting Market Outlook for Consolidating New Home, Distribution, and Fenestration Industries

10:30 a.m. – 11:30 a.m.

Early Departures & Wrap Up

  • Last Minute Customer Concerns
  • DNA Closing Comments
  • Thank You for Participation & Adjournment

11:30 a.m. – 12:30 p.m.

Boxed Lunch & Departure

Attendees

Jeff Ackerson, President & CEO
Vector Windows
jeffa@vectorwindows.com
Cell: 218-205-9778
Direct: 218-998-6436

Jim Draper, President
Pro Window & Door, Inc.
jim.draper@prowindowanddoor.us
501-663-3611

Mike Duncan, General Manager
Viwinco Windows
mduncan2@viwinco.com
610-286-8105

Mike Kober, General Manager
Western Window
mikek@western-window.com
208-461-4550

Evan Rittgers, President
ViWinTech Windows & Doors
erittgers@viwintech.com
Cell: 270-978-8220

Jason Welch, President
Tri-State Wholesale Building Supplies
jason@tri-statewholesale.com
513-381-1231

Deceuninck

Terrence Ceulemans
President & CEO
Terrence.ceulemans@deceuninck.com
513–539–5506

Diane Hansbury
Marketing Manager
diane.hansbury@deceuninck.com
937-239-0560

Jon Hauberg
Director of Product Research and Development
jonathan.hauberg@deceuninck.com
513-594-7980

Greg Koch
VP of Sales & Marketing
greg.koch@deceuninck.com
513-649-9489

Moderator

David Sladack, President
BLD Marketing
david.sladack@bld-marketing.com
412-347-8042

Guest Speaker

Chris Beard
John Burns Research and Consulting

CONTACT

Deceuninck

Greg Koch
VP of Sales & Marketing
greg.koch@deceuninck.com
513-649-9489

Diane Hansbury
Marketing Manager
diane.hansbury@deceuninck.com
937-239-0560